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Most problems have a reason code that explains them. Start with Troubleshooting, then email us if you're still stuck.

Email

Product help and billing
support@kwikqa.com
Privacy and data requests
privacy@kwikqa.com
Security reports
security@kwikqa.com

What to include

  • The output of npx kwikqa --version and npx kwikqa status.
  • The Result: line from the command, including the reason code in brackets.
  • Your operating system, Node.js version, test framework and its version (for example Playwright 1.64, or JUnit through Maven Surefire), and package manager.

Don't send tokens, API keys, or the contents of .kwikqa/. Run records can contain excerpts of your test source. We'll ask for a specific file if we need it.

Do it yourself

  • Change plans, update your card, get invoices, or cancel: Billing.
  • Create or revoke CLI and CI tokens, export your data, or delete your account: Account.