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Get help

Most problems have a reason code that explains them. Start with Troubleshooting, then email us if you're still stuck.

Email

Product help and billing
support@kwikqa.com
Privacy and data requests
privacy@kwikqa.com
Security reports
security@kwikqa.com

What to include

  • The output of npx kwikqa --version and npx kwikqa status.
  • The Result: line from the command, including the reason code in brackets.
  • Your operating system, Node.js version, Playwright version, and package manager.

Don't send tokens, API keys, or the contents of .kwikqa/. Run records can contain excerpts of your test source. We'll ask for a specific file if we need it.

Do it yourself

  • Change plans, update your card, get invoices, or cancel: Billing.
  • Create or revoke CLI and CI tokens, export your data, or delete your account: Account.